NO Budget
If your sales people are facing this and other difficult customer demands take a moment to look at the following video:
Customers have changed; they demand more from us in terms of the value they require whilst at the same time putting pressure on us to cut costs by,
- Lowering prices
- Wanting more favourable terms and conditions
- Doing it for themselves but with our stuff
We can say this is unfair and unreasonable but what good will that do us.
We must deal with these situations when they arrive.
We must deal with them in a way that understands the customer’s motivation pressure and drivers.
But we must deal with them in a way that gives us what we need from the deal as well.
Rolling over and giving in is not allowed.
If you want your sales people to deal with these difficult situations and get a good deal done contact us on +44 1981 550 447 OR
eMail.